FAQs

  • Every Bailey Madison engagement ring is individually handcrafted in Australia by master artisans. With decades of expertise, our team works meticulously to ensure each piece reflects both timeless artistry and modern refinement.

  • Yes. We source only natural, ethically certified diamonds and precious gemstones. Each stone is hand-selected from trusted suppliers who comply with the Kimberley Process and the highest international ethical standards, ensuring your diamond is both exceptional and conflict-free.

  • Absolutely. We often collaborate with clients who wish to reimagine heirloom stones or give new life to a cherished gem. Together, we design a bespoke piece that honours its history while creating something entirely your own.

  • Every Bailey Madison piece is made to order, designed in partnership with you from the very beginning. This ensures your piece is uniquely yours — intentional, bespoke, and created exclusively for you.

  • We recommend allowing sufficient time (at least 8 weeks) for the full bespoke process, as each piece is crafted with care and precision. However, if your circumstances require urgency, please contact us directly at bailey@baileymadisondiamonds.com and we will do our utmost to accommodate your request.

  • Yes. Our designs are intended as starting points. From subtle refinements to complete transformations, we welcome customisation, so your ring truly reflects your vision. Please reach out to us via the contact tab or at bailey@baileymadisondiamonds.com to begin the conversation.

  • At Bailey Madison Diamonds, each piece is made with the greatest care, precision, and intention. We stand by the quality of our craftsmanship and want you to feel confident in your jewellery for years to come.

    Because each Bailey Madison piece is made to order or fully bespoke, we are unable to accept returns for change of mind. This ensures every diamond and design is carefully selected and crafted exclusively for you.

    Should you have any queries, please do not hesitate to contact bailey@baileymadisondiamonds.com